PRIVACY POLICY

1. About Privacy Policy

1.1 WOWbuy's Privacy Policy is intended to provide Customers with a way to collect,receive,aggregate,store,use,process,disclose,share(collectively,"Processing")and protect ensure the security of information of organizations and individuals(“Users”or“You”)including customers,agents,suppliers,partners,contractors,and service providers,in the process of providing services or access to the platform to Customer.

1.2 By providing information and using services during registration,login,account activity on WOWbuy Application operated and developed by WOWbuy E-Commerce Joint Stock Company(“Platform”),you acknowledge and agree that you accept the methods,requirements,and/or terms described in this privacy policy,and you hereby authorize the Platform to collect,use,disclose and/or share your personal data as described in this Privacy Policy.In the event that you do not agree to allow the Platform to process your personal data as described in this Privacy Policy,please do not complete account registration and/or use the services.Service of the Platform.

1.3 WOWbuy will update this Privacy Policy from time to time.Any changes to this Privacy Policy made by WOWbuy in the future will be updated and published on the WOWbuy App,and apply only to material changes(as appropriate and/or to permitted by law)will be notified to the Customer when the Customer accesses the Platform and uses the Services,including placing an Order on the WOWbuy application,shall be construed as the Customer's confirmation and acceptance.receipt for changes in the Privacy Policy made by the Platform.To ensure the interests of Customers,the Platform recommends that you regularly check the Privacy Policy to monitor updates and changes.

1.4 This Privacy Policy applies in conjunction with other applicable notices,contract terms and consent terms relating to the collection,storage,use,disclosure and/or sharing of data.personally performed by WOWbuy and is not for the purpose of invalidating any such provision,unless otherwise specifically stated.

1.5 The concepts in this Privacy Policy apply equally to both the singular and plural forms of the terms defined.The words“Included”shall be construed to be accompanied by the phrase“unlimited”.

2. Collecting User Information

2.1 The Platform collects User Information necessary in the process of providing/using the Services to/from you,including the following cases:

a) Register to open an account;

b) Sign up for services,buy products,make transactions;

c) Use features or functions available on the Platform or Services;

d) Posting information,interactions,comments,feedback,reviews,suggestions,complaints on the Platform;

e) Participation in contests,games or events organized by the Platform;

f) Carry out surveys and investigations organized by the Platform;

g) There are complaints,complaints from third parties about the Customer or the content that the Customer has posted on the Platform.

2.2 User Information:is any information,data provided by the User,which can be used to identify the User and/or based on which the User is identified and/or other information to perform the Services in accordance with this Privacy Policy,Including but not limited to data such as:

a) Personal information:full name,avatar,date of birth,phone number,email address,residential address,business location,location,photo,name of the store/business household;

b) Login account information:login account name,password,purchase data,orders,transaction history,interaction history,user journey;

c) Technical Information:information sent by or relating to the device(s),browser(s)used to access the Platform,may be collected as necessary.

2.3 During the Customer's use of the Platform and the use of the Service,the Customer fully agrees to allow the transfer of Customer's personal data from a third party to the Platform for the purposes stated in the Privacy Policy.this privacy or any other terms.

2.4 The Customer is required to provide accurate,non-confusing personal data and update it regularly and notify WOWbuy of any changes to the personal data the Customer has provided to WOWbuy.WOWbuy reserves the right to request documents to verify personal data provided by Customer as part of WOWbuy's user information verification process.

2.5 The Platform may collect a user's personal data only when the user voluntarily submits the personal data to the Platform or as otherwise provided in this Privacy Policy.In the event that Customer fails to submit Customer's data to WOWbuy or subsequently revokes Customer's consent for WOWbuy's use of Customer's personal data,WOWbuy may not be able to provide Customer with or access to the platform.

2.6 Customer may access and update personal information provided by Customer to WOWbuy at any time as described below:

a) If Customer provides personal data of any 3rd party to WOWbuy,Customer represents and warrants that Customer has obtained necessary consent,consent and permission from such third party to share and transfer their personal data to WOWbuy and let WOWbuy collect,store,use and process such data in accordance with this Privacy Policy.

b) If Customer registers user information on WOWbuy's Platform using Customer's social media account or links WOWbuy account to Customer's social media account or uses some other media feature of WOWbuy,WOWbuy may access personal data about Customer that Customer has voluntarily provided to social network providers in accordance with their policies and WOWbuy will manage Customer's personal data in accordance with their policies.This Privacy Policy.

3. Purpose of collection

WOWbuy,through the Platform,collects user data solely for the purposes of:

3.1 Account Maintenance:to create and maintain the Client's account on the Platform,including loyalty or bonus programs associated with the Client's account;

3.2 Order processing:perform,handle tasks and issues related to Customer's orders on the Platform;

3.3 Customer Care:includes responses to Customer's requests,reflections,complaints,reviews,suggestions.

3.4 Personalization:WOWbuy can combine collected data to have a more complete view of each consumer and thereby enable WOWbuy to better serve Customers by enhancing personalization in all aspects.edge,including but not limited to:

a) Improve and personalize the user experience on the Platform;

b) Improve facilities and services,tailor them to individualized needs,and come up with new service ideas;

c) Serving customers through recommendations,introductions,and advertisements in line with the interests of customers.

3.5 Security:For the purpose of protecting and preventing activities that interfere with,destroy the Customer's user account or the activities that impersonate the Customer.

3.6 As required by law:depending on the provisions of the law from time to time,WOWbuy may collect,store and provide data at the request of the competent State agency.

4. Storage

4.1 Customer's user information will be stored until Customer requests to cancel or Customer logs in and cancels itself.Under no circumstances will the Client's personal information be kept confidential on the Platform's servers.

4.2 The Platform will cease to retain Customer's personal information or delete the means by which the data may be associated with Customer,as soon as there are reasonable grounds to believe that such retention no longer serves the purpose for which it was established.Personal data is collected and is no longer needed for any legal and business purposes.

5. Security of user information

5.1 To protect Customer's personal data from WOWbuy's unauthorized and approved activities such as access,collection,use,disclosure,processing,copying,modification,loss,abuse similar use or risk,WOWbuy applies the following operational,physical and technical measures:

a) Restrict access to user data to individuals requesting access;

b) Maintain technology products to prevent unauthorized access to the Platform.

5.2 However,Customer should note that no method of transmission over the internet or method of electronic data storage is absolutely secure.Although security cannot be absolutely guaranteed,WOWbuy will always endeavor to keep Customer's information secure and continuously test and strengthen WOWbuy's information security measures.

5.3 In order to increase the security of Customer's personal data and login password,WOWbuy recommends that Customer use numbers,letters and special characters not to share login password to WOWbuy account with anyone..If the Client shares his/her password with others,the Client will be responsible for all actions taken under the Client's account name and the consequences thereof.If Customer loses control of its password,Customer may substantially lose control over personal and user data on the Platform.The Customer may also be subject to legally binding liability for acts performed on the Customer's behalf.Therefore,if Customer's password has been compromised for any reason or if Customer has grounds to believe that Customer's password has been compromised,Customer should immediately contact WOWbuy and change WOWbuy account login password.

6. Withdrawal of consent for the use,disclosure and storage of personal data

6.1 Customer may object at any time to the continued use and/or disclosure of Customer's personal information for any purpose and in the manner as set forth in the Privacy Policy by contacting Contact WOWbuy at WOWbuy's contact information provided on the Platform.

6.2 Please note that if Customer objects to Customer's use and/or disclosure of personal information for the purposes and in the manner stated above,depending on the nature of Customer's objection,WOWbuy will not continue to provide WOWbuy products or services to Customer or perform any contract that WOWbuy has entered into with Customer.WOWbuy's legal rights and remedies are reserved in such event.

7. Update user information

7.1 The Personal Data provided by Customer to WOWbuy needs to be accurate and complete for Customer's continued use of the Platform and for WOWbuy to provide Services to Customer.The Customer is responsible for notifying WOWbuy of changes in the Customer's personal data or in the event that the Customer believes that the personal data that WOWbuy holds about the Customer is inaccurate,incomplete,or false.deviated or expired.

7.2 The Client may update his/her personal data at any time by accessing the Client's account on the Platform.

7.3 WOWbuy implements a process to share updates of Customer's personal data with WOWbuy third parties and affiliates,individuals or organizations with whom WOWbuy has shared Customer's personal data if Customer's personal data is still necessary for the above purposes.

8. Access user information

8.1 The Customer may access information about the personal data that the Customer has provided to WOWbuy or inquire about the manner in which the Customer's personal data is used,disclosed,stored or processed by WOWbuy in the specific phase.In order to facilitate the processing of Customer's request,WOWbuy may need to request additional relevant information.

8.2 WOWbuy reserves the right to charge reasonable operating costs to retrieve Customer's personal data records.In that case,WOWbuy will notify Customer of the cost prior to processing Customer's request.

8.3 WOWbuy will respond to Customer's request as soon as possible.If WOWbuy is unable to respond to Customer's request within 20(twenty)days of Customer's request,WOWbuy will notify Customer in writing.If WOWbuy is unable to provide Customer with any personal data or make corrections requested by Customer,WOWbuy will notify Customer of why WOWbuy is unable to do so,unless WOWbuy is not required to comply with the data protection provisions of applicable law).

9. WOWbuy's right to disclose personal information

Customer acknowledges and agrees that WOWbuy has the right to disclose Customer's personal information to any legal authorities,governmental authorities,government agencies,tax authorities,law enforcement agencies or any relevant authorized owners if WOWbuy has reasonable grounds to believe that the disclosure of Customer's personal information is necessary to fulfill any obligation,request or agreement,any whether voluntary or mandatory,as a result of cooperation under orders,investigations and/or requests under the authority of any of these authorities.To the extent permitted by law,in all cases,the Client agrees not to take any action and/or waives the right to take any action against WOWbuy regarding the disclosure of personal information in these cases.

10. Information collection and management unit

WOWbuy E-COMMERCE JOINT STOCK COMPANY

Established and operated under Business Certificate No:031787826 by Ho Chi Minh City Department of Planning and Investment issued on10/06/2023

Address: Room 1602,The Flemington Building,182 Le Dai Hanh,Ward 15,District 11

11. Third Party Platforms

The Platform may contain links to other platforms operated by other entities,such as WOWbuy business affiliates,merchants or payment gateways.WOWbuy is not responsible for the security practices of platforms operated by other entities.WOWbuy recommends that Customers check the applicable privacy policies of such platforms to determine how they will handle any information they collect from users.

12. Inquiries,lawsuits or complaints

If you have any feedback,questions,recommendations or complaints regarding this Privacy Policy or WOWbuy's privacy practices,please contact WOWbuy via email: info@wowbuy.vn or hotline: 1900 0070